Mattermost is an open-source all-in-one communication platform that enables technical and operational teams to cooperate and share information efficiently and securely. This versatile software is designed around channel-based collaboration that connects people, processes and tools. In addition, Mattermost is available on multiple platforms and can be integrated with a wide range of third-party tools.
The MARAT Company's Services for Mattermost Team Edition:
- handle all the setup, configuration, security and maintenance of your Mattermost instance, so that you can take advantage of all its benefits without the hassle of managing the platform yourself;
- provide all the services on dedicated virtual machines, which grants you exclusive access to the underlying resources;
- update your software whenever a newer version is released;
- guarantee predictable monthly expenses covering all the smooth software functioning aspects;
- migrate your software and data to any cloud solutions providers whenever you want;
- integrate your instance with any third-party tool at your choice.
Key Mattermost Software Features
Channels
Create separate communication channels for dedicated teams / departments beyond a general-purpose chat.
The feature highlights:
- Unlimited number of teams and channels
- One-to-one and group messaging
- File and link sharing
- Slash commands and bot integration
- Text formatting options and code snippets
- Screen sharing
- Convenient message history search
Playbooks
Use pre-configured or create your own checklist-based automations to power your teams’ workflows and perform common and repeatable tasks and processes without having to write a custom code. Playbooks help scattered teams align on common goals by offering clear instructions, context and responsibility, and avoid communication gaps.
The feature highlights:
- Easy-to-use, configurable and extensible templates
- Prescribed and ad-hoc task checklists
- Setup of automated triggers and actions
- Status update notifications
- Integration with channels
- Data-driven process improvement and analytics
- Retrospective timeline and reports
- Data export support
Calls
Communicate with team members securely and more efficiently by using the native voice calls feature.
The feature highlights:
- Secure audio calls with screenshare
- One-to-one and group calls
- Call from any device
Data Security
Keep your data secure, no matter whether you opt for cloud or on-premise deployment.
The feature highlights:
- Encryption-in-transit support
- Encryption-at-rest support
- Multi-factor authentication (MFA)
- Certificate-based authentication (CFA)
- Role-based access control
- Session duration adjustment
- Enterprise mobility management (EMM)
- Message copy and file download protection
- Periodic software penetration testing
- Continuous source code reviews
- Regular security updates
- GDPR and CCPA compliance
Seamless Integration
Integrate Mattermost with a wide range of your favorite third-party tools and services to avoid switching between them to get your job done.
Mattermost integrations*:
- AI and LLM (Mattermost AI framework, OpenAI plugin)
- Bridging services (MS Outlook, MS Teams)
- CI/CD and coding (GitHub, GitLab, Jenkins)
- File sharing (Google Drive, Trello)
- Project management (Confluence, Jira)
- Service desk (ServiceNow, Zendesk)
- Social media, video calling and screensharing (Facebook, Skype, Zoom)