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Mattermost - The World’s Most Flexible Collaboration Platform

Home / Blog / Mattermost - The World’s Most Flexible Collaboration Platform

Mattermost is an open-source all-in-one communication platform that enables technical and operational teams to cooperate and share information efficiently and securely. This versatile software is designed around channel-based collaboration that connects people, processes and tools. In addition, Mattermost is available on multiple platforms and can be integrated with a wide range of third-party tools.

The MARAT Company's Services for Mattermost Team Edition:

  • handle all the setup, configuration, security and maintenance of your Mattermost instance, so that you can take advantage of all its benefits without the hassle of managing the platform yourself;
  • provide all the services on dedicated virtual machines, which grants you exclusive access to the underlying resources;
  • update your software whenever a newer version is released;
  • guarantee predictable monthly expenses covering all the smooth software functioning aspects;
  • migrate your software and data to any cloud solutions providers whenever you want;
  • integrate your instance with any third-party tool at your choice.

 

Key Mattermost Software Features

Channels

Create separate communication channels for dedicated teams / departments beyond a general-purpose chat.

The feature highlights:

  • Unlimited number of teams and channels
  • One-to-one and group messaging
  • File and link sharing
  • Slash commands and bot integration
  • Text formatting options and code snippets
  • Screen sharing
  • Convenient message history search

Playbooks

Use pre-configured or create your own checklist-based automations to power your teams’ workflows and perform common and repeatable tasks and processes without having to write a custom code. Playbooks help scattered teams align on common goals by offering clear instructions, context and responsibility, and avoid communication gaps.

The feature highlights:

  • Easy-to-use, configurable and extensible templates
  • Prescribed and ad-hoc task checklists
  • Setup of automated triggers and actions
  • Status update notifications
  • Integration with channels
  • Data-driven process improvement and analytics
  • Retrospective timeline and reports
  • Data export support

Calls

Communicate with team members securely and more efficiently by using the native voice calls feature.

The feature highlights:

  • Secure audio calls with screenshare
  • One-to-one and group calls
  • Call from any device

Data Security

Keep your data secure, no matter whether you opt for cloud or on-premise deployment.

The feature highlights:

  • Encryption-in-transit support
  • Encryption-at-rest support
  • Multi-factor authentication (MFA)
  • Certificate-based authentication (CFA)
  • Role-based access control
  • Session duration adjustment
  • Enterprise mobility management (EMM)
  • Message copy and file download protection
  • Periodic software penetration testing
  • Continuous source code reviews
  • Regular security updates
  • GDPR and CCPA compliance

Seamless Integration

Integrate Mattermost with a wide range of your favorite third-party tools and services to avoid switching between them to get your job done.

Mattermost integrations*:

  • AI and LLM (Mattermost AI framework, OpenAI plugin)
  • Bridging services (MS Outlook, MS Teams)
  • CI/CD and coding (GitHub, GitLab, Jenkins)
  • File sharing (Google Drive, Trello)
  • Project management (Confluence, Jira)
  • Service desk (ServiceNow, Zendesk)
  • Social media, video calling and screensharing (Facebook, Skype, Zoom)